Care you can count on.
Privileges for you.
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We’re by your side as you take the next step on your journey with IQOS.
Create an IQOS account, register your device, unlock your extended care and support.
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Get IQOS today, pay later
Pay Monthly. Experience convenience and flexibility to own your IQOS.
Choose from the latest IQOS devices and pay for your purchase over 3 or 6 months. Just select the tabby* payment method at checkout to experience IQOS today and pay at your convenience.
*Tabby terms and conditions apply
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Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Support via live chat
Enjoy one-to-one support as you get set up with your device with an IQOS Expert.
Troubleshooting
Easy steps for you to fast-track fixing your device.
International assistance
Here for you, when you're abroad.
Got a question?
Find the answer in our FAQs
See FAQs
Want to chat?
IQOS support is here for you at your fingertips.