Care you can count on.
Privileges for you.
We’re by your side as you take the next step on your journey with IQOS.
Create an IQOS account, register your device, unlock your extended care and support.
Get IQOS today, pay later
Pay Monthly. Experience convenience and flexibility to own your IQOS.
Choose from the latest IQOS devices and pay for your purchase over 3 or 6 months. Just select the tabby* payment method at checkout to experience IQOS today and pay at your convenience.
*Tabby terms and conditions apply
Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Support via live chat
Enjoy one-to-one support as you get set up with your device with an IQOS Expert.
Troubleshooting
Easy steps for you to fast-track fixing your device.
International assistance
Here for you, when you're abroad.
Got a question?
Find the answer in our FAQs
See FAQs
Want to chat?
IQOS support is here for you at your fingertips.