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Riyadh
Jeddah
Dammam

BONDS & BLENDS is currently available only in: Dammam, Al Khobar, Al Ahsa and Jubail.

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Our promise: Expert care and a convenient
service experience.

Iqos

What's covered:

Device malfunction: We'll fix factory faults occurring during the list-component period.
Eligible replacement: Your device will be repaired or replaced.
Your remaining list-component will be transferred if you upgrade or gift your device to another adult user.

What's not covered:

Normal wear and tear, such as scratches and dents, etc.
Accidental damage on your part.
Theft or loss of your device.
Support for non-genuine parts.

For warranty coverage at no extra charge, simply register your eligible BONDS by IQOS device (proof of purchase may be required)

Register your device to get:

• 2 year of warranty coverage for manufacturer defects.

• International assistance when you travel in more than 90 countries where IQOS operates.

Register now

DISCOVER BONDS by IQOS

Explore BONDS by IQOS warranty.

View warranty terms and conditions and support services available.

Your BONDS 2 by IQOS device is covered with:

2 year BONDS by IQOS warranty.

User documents and useful links:

BOND 2 by IQOS Warranty Card User Guide Safety Warning and Instructions

User documents and useful links:

Start online troubleshooting to self-diagnose BONDS by IQOS issues.

Get support whether you're travelling on holiday or for business. We're only ever just a call away.

Easily self-diagnose and fix common BONDS 2 by IQOS issues online.

Get in-person support at your nearest IQOS Store.